Student Technology Help Desk

Having Trouble with SOFTWARE?

Software is the collection of programs and digital tools

Example software issues: you cannot access/use a programs such as classlink, portal, Zoom, SeeSaw, etc...

Who to contact: contact your teacher or mentor

Having trouble with HARDWARE?

Hardware is the physical components on your computer.

Example hardware issues: broken microphone, the computer won't stay on, the keyboard is broken, a cracked screen, etc...

Who to contact: Call the PRLA receptionist at 713-740-0870 to schedule an appointment with a technician at a campus near you.